Shipping policy
Shipping Policy
Last updated: September 20, 2026
At June, we want your order to arrive safely and smoothly. Below you can find everything you need to know about our shipping process, delivery times and possible delays.
Order Processing
Once you place your order, we begin preparing it for shipment.
Orders are normally processed within 1–3 business days. During busy periods, sales, holidays or promotional events, processing may take a little longer.
Once your order has been shipped, you will receive a confirmation email with your tracking information when available.
Delivery Times
Delivery times depend on your location and the shipping method available at checkout.
Estimated delivery times are shown at checkout where applicable.
Please keep in mind that delivery times are estimates and are not guaranteed. Delays can occasionally occur due to circumstances outside of our control, such as customs processing, weather, carrier delays or other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated and displayed at checkout before you complete your purchase.
From time to time, June may offer free shipping or special shipping promotions. Any applicable promotion will be clearly displayed on our website or at checkout.
Tracking Your Order
Once your order has been shipped, you may receive a tracking number by email.
Please allow some time for the tracking information to become active after your order has been dispatched.
If your tracking information has not updated for several days, please contact us at:
Incorrect Shipping Information
Please make sure that your shipping address is correct before completing your order.
If you notice that you have entered an incorrect address, contact us as soon as possible at Support@june.com.
We will do our best to help, but we cannot guarantee that an address can be changed once your order has been processed or shipped.
June cannot be held responsible for orders delivered to an incorrect address provided by the customer.
Delayed or Lost Orders
Although we work with shipping partners to ensure your order reaches you safely, delays can sometimes occur.
If your order has not arrived within the expected delivery period, please contact us at Support@june.com and include your order number.
We will review the situation and help you determine the next steps.
If a package is marked as delivered by the carrier but you have not received it, please first check around your delivery address and with neighbors or other household members. If you still cannot locate the package, contact us and we will assist you where possible.
Customs and Import Charges
For international orders, customs duties, taxes or other import charges may apply depending on the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.
Customs processing may also cause additional delivery delays that are outside June's control.
Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible at Support@june.com.
To help us resolve the issue quickly, we may ask you to provide photographs of the package and the product.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time to reflect changes to our shipping process, delivery partners or applicable requirements.
Any updates will be published on this page and the "Last updated" date will be changed accordingly.
Shipping From Overseas
Please note that our products are shipped from our international fulfillment partners, primarily located in China. Because your order may travel internationally before reaching you, delivery can sometimes take a little longer than standard domestic shipping.
We carefully select our shipping partners to ensure your order is handled safely and efficiently. While most orders arrive within the estimated delivery window shown at checkout, international transit, customs processing and carrier delays may occasionally extend the delivery time.
We appreciate your patience and understanding while your order makes its way to you.
Contact June
If you have any questions about shipping or your order, we're here to help.
Email:
Support@june.com